Privacy Policy

1. Overview

This Privacy Policy explains how SF Live (“SF Live,” “we,” “our,” or “us”) collects, uses, shares, and retains personal information when you use our mobile application, website, and related services.

SF Live is provided by SHAHIN RAHMAN IT, Bangladesh, and published under the developer account name SF STUDIo. The Android application package is com.skillbuilder.sflivestriming.

If you have questions about this policy or our handling of your information, contact sflive2026@gmail.com .

2. Information we handle

• Account and profile information: user ID, username, profile photo, sign-in details, and information you provide when creating or updating your account. Depending on your sign-in method, this may include your email address or phone number.
• Social sign-in information: when you choose Google Sign-In, we receive the account information authorized through that sign-in flow, such as your name, email address, profile image, and account identifier.
• Live audio, video, and uploaded content: audio and video you transmit during a broadcast or co-host session, and photos or other content you choose to upload.
• Messages and interactions: live comments, chat messages, follows, room participation, co-host requests, reactions, reports, and support communications.
• Virtual items and transactions: coin balances, gifts sent or received, purchase identifiers, transaction status, and related account activity. Payment providers process payment credentials under their own policies.
• Device and technical information: IP address, device model, operating system, app version, connection information, push notification tokens, usage events, and diagnostic information.
• Location-related information: country or region you provide and approximate location inferred from your IP address. Device location is accessed only for a feature that requests it and after the required permission is granted.

3. App permissions

Depending on the features you use and your Android version, SF Live may request the following permissions:

You can deny or revoke permissions in your device settings. Features that depend on a denied permission may be unavailable.

If you use beauty filters or camera effects, the effect-processing SDK may process camera frames and facial feature positions to apply the selected effect. Live video you choose to broadcast is transmitted to deliver that broadcast.

4. How we use information

• Create, authenticate, and manage your account.
• Deliver live audio and video, chat, and social features.
• Display profiles, room information, gifts, and relevant account activity.
• Process virtual-item purchases and maintain transaction records.
• Send notifications and respond to support requests.
• Understand feature usage and improve app reliability and performance.
• Investigate reports, prevent abuse and fraud, and protect users and our services.
• Meet applicable legal obligations and resolve disputes.

5. Sharing and public visibility

With other users: your profile, username, public room participation, broadcasts, live comments, reactions, and gift activity may be visible to others, depending on the feature. Messages are delivered to their intended recipients.

Live content: people who can access your broadcast may see or hear what you share. Other participants may capture or redistribute content using their own devices. Avoid sharing information you do not want others to receive.

With service providers: information is processed by providers that help us deliver authentication, hosting, live communication, notifications, analytics, and payments, as relevant to the features you use.

For legal and safety reasons: we may disclose information when required by applicable law or when necessary to investigate fraud, address security incidents, protect people, or establish and defend legal claims.

Business changes: information may be transferred as part of a merger, acquisition, or transfer of our services, subject to applicable privacy requirements.

6. Third-party services

Depending on the app version and features used, SF Live integrates services such as:

• Google and Firebase: authentication, databases, analytics, messaging, and related infrastructure. Google Privacy Policy .
• Agora: real-time audio and video communication. Agora Privacy Policy .
• Banuba: beauty filters and camera effects where enabled. Banuba Privacy Policy .
• Google Play: app distribution and in-app billing where available.

Information may be processed in countries outside Bangladesh where we or our providers operate. Applicable data-protection requirements govern these transfers.

Links and embedded content may lead to services operated by others. Review their privacy policies before providing information to them.

7. Data retention and security

We retain account information and content while needed to provide your account and the features you use. Retention depends on the type of information, its purpose, account status, and applicable obligations.

When an account deletion request is verified, we delete the account and associated personal information from active systems, except information that must be retained for a legitimate reason, such as legal compliance, fraud prevention, security investigations, or transaction disputes.

Any retained information is limited to the relevant purpose and kept only for as long as that purpose requires. Backup copies may remain until the applicable backup retention cycle ends. Information that has been irreversibly anonymized may be retained.

We use reasonable technical and organizational safeguards to protect information. No internet transmission or storage system can be guaranteed completely secure.

8. Your choices and requests

• Update available profile information through your account settings.
• Manage camera, microphone, media, location, and notification permissions in Android settings.
• Choose what you share in broadcasts and public interactions.
• Contact us to request access to, correction of, or deletion of your personal information.
• Depending on applicable law, request additional rights such as restriction, objection, portability, or withdrawal of consent where relevant.

Send privacy requests to sflive2026@gmail.com . We may ask for information reasonably necessary to verify account ownership before acting on a request.

10. Children’s privacy

SF Live is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information or created an account, contact us so we can investigate and take appropriate action, including deletion.

11. Changes to this policy

We may update this Privacy Policy when our services, data practices, or applicable requirements change. The updated policy will be published on this page with a revised “Last updated” date. Where required, we will provide additional notice or request consent before a change takes effect.